1. To assign an iDispatch officer or an external agency to a dispatch, click Add Officer or Add Agency (or Edit) in the Dispatch Entry form.
2. The Dispatch Assignment Entry form appears.
Quickly assign an officer to an existing dispatch by dragging an available officer from the Officer List to a dispatch in either the in progress or pending section. If you assign an officer to a pending dispatch, it is moved to the in progress section.
3. Complete the following fields:
Field |
Description |
Officer Name
/ |
Select an officer (or agency type) to assign to the dispatch. Only available officers appear in the dropdown list. |
Personnel Number
/ |
The personnel ID number (if any) assigned to the selected officer, or the agency name. |
Role |
Indicates whether the officer/agency is the Primary responder for the dispatch, or Assisting. |
Departure Location Code |
Represents the location of the officer/agency when dispatched. |
Departure Location |
Description of the departure location. |
Dispatch Time |
Defaults to the time you opened this form to assign an officer/agency, but you can type a different time, or click the down arrow to select a different time. |
Arrival Time |
The time the officer/agency arrived on the scene. Defaults to the current time when you select the option box within the field, but you can type a different time, or click the down arrow to select a different time. To specify this value without opening this form, click Arrived in the Officers List section of the Current Dispatches tab of the iDispatch grid. |
Clear Time |
The time the officer finished at the scene. Defaults to the current time when you select the option box within the field, but you can type a different time, or click the down arrow to select a different time. To specify this value without opening this form, click Cleared in the Officers List section of the Current Dispatches tab of the iDispatch grid. |
Arrival Code |
Displays a code indicating the type of arrival on the scene. When you select a code, the Arrival Time is automatically specified as the current time, but you can change it. To specify this value without opening this form, click Arrived in the Officers List section of the Current Dispatches tab of the iDispatch grid, then select from the list of codes. |
Clear Code |
Displays a code indicating the type of departure from the scene. When you select a code, the Clear Time is automatically specified as the current time, but you can change it. To specify this value without opening this form, click Cleared in the Officers List section of the Current Dispatches tab of the iDispatch grid, then select from the list of codes. |