Field
Description
Dispatch Number
The system-assigned number for the dispatch entry. This number is assigned the first time you save the entry.
Daily Log Number
The system-assigned daily log ID for the entry. This number is assigned the first time you save the dispatch entry.
Incident Number
If an incident was created from this dispatch, the number is shown here.
Time To Dispatch
The elapsed time between the time you create the dispatch entry and the time you assign an officer and save the entry.
Time To Arrive
The elapsed time between the assignment of the officer and the officer arriving on the scene.
Time To Clear
The elapsed time between the officer arriving on the scene and the officer clearing the scene.
Total Elapsed Time
The total elapsed time from the time you created the entry to the time the officer cleared the scene and you saved the entry.
Call Time
The time the request was made for the dispatch. Defaults to the current time but you can type or select a new value.
If you enter a future time, the dispatch is considered pending. An alert will appear at the call time and officers can be assigned at that time.
Property
Select the property to or on which the officer is to be dispatched.
Location
Select the location on the property.
Sublocation
Select the sublocation relative to the specified Location, e.g. a room number.
Reference
Capture any other reference information such as camera #.
Dispatch Code (Topic)
Select a code to categorise the dispatch.
Dispatch Subcode
Select a subcode for the selected Dispatch Code (Subcode field become enabled if there are any defined for that Dispatch Code)
Dispatch Level
Select a level describing the urgency of the dispatch.
Emergency Type
Select the type of emergency that prompted the dispatch.
Call Source
Indicate how the call came in, e.g. phone, radio, email, etc.
Reassign
Click to display the User Selector form to assign the dispatch entry to another user.
Daily Log High Priority
Select this option if you want the Daily Log entry generated by the dispatch to be given high priority.
This can be set automatically in the iDispatch settings.
Info From
Indicates the personnel, contacts, or companies providing information in relation to this dispatch entry. Type the personnel, contact or company name, or click the down arrow beside the Add button to specify the type of item you want to add to the list using the Personnel or Contact Selector form. The Add button sub-menu also allows you remove all or selected items from the list.
Synopsis
Describe the situation that led to the dispatch.
Click 
to open the Synopsis in a separate window for easier editing and
viewing.
Notes
Type any relevant additional information about the dispatch. Click Add New and enter the note text. When you save the record, the entry is date- and time-stamped. If the entry is later edited, the Modified By information is recorded. Entries are cumulative. Multiple notes can be viewed with newest first or oldest first.
Dispatched Staff
Identifies the officers you have dispatched. Click Add Officer or Add Agency to open the Dispatch Assignment Entry form and assign an officer or agency.
If you created a Scheduled Dispatch (call time is in future), you cannot assign officers until the call time (when an alert appears).